Frequently Asked Questions
Everything you need to know about building your dream home gym.
What is the typical shipping timeframe for heavy equipment?
Most in-stock items ship within 2-4 business days. Large items like power racks and functional trainers are shipped via LTL freight, which typically takes 7-10 business days for delivery depending on your location.
Do you offer a warranty on your weight plates and bars?
Yes, we offer industry-leading warranties. Most of our barbells include a lifetime warranty against bending, while our bumper plates are covered for 1-3 years depending on the specific model and intended use.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that customers are responsible for return shipping costs on heavy equipment.
Does REP Fitness offer assembly services?
While our equipment is designed for easy DIY assembly with included manuals, we have partnered with third-party providers to offer professional assembly services in select zip codes at checkout.
Do you provide financing options for large purchases?
Yes, we partner with Affirm to provide flexible monthly payment plans. You can select Affirm at checkout to see if you qualify for 0% APR or low-interest financing over 6, 12, or 24 months.
How do I track my freight delivery?
Once your order ships via freight, you will receive a tracking number and a link to the carrier's website. The carrier will contact you via phone to schedule a specific delivery window once the shipment reaches your local terminal.